Privacy policy


JUANDERERS LLC Privacy Policy as of March 1, 2018

JUANDERERS LLC (“we,” “us” or “our”) is committed to protecting your Personal Information as defined below that you share with us on this website,, including any survey responses, and in other JUANDERERS LLC sponsored events and activities, such as, follow-up survey emails, phone calls, and e-mails. We protect Personal Information in accordance with our JUANDERERS LLC Privacy Policy which we may update from time to time as described below. If you access our website and provide us your Personal Information, you are agreeing to the terms and conditions of this Privacy Policy. If you don’t agree, then do not access our web site and do not provide us your Personal Information.

Personal Information Defined

Your personal information is your contact information, such as, your name, company, email address, mailing address, phone numbers, and other personally identifiable information as noted below (“Personal Information”), as part of the buying and selling process.  Personal Information does not include, and these Privacy Policies do not apply to, “aggregated” information for which information identifiable to a person has been removed.

For example, Personal Information does not include, without limitation, information about the number of users on the site, services requested, and general geographic references of users without specific addresses. Information we obtain in the normal course of your visit to the site, such as, your internet protocol (IP) address, browser type, operating system, referring site, and your activity on our site is not Personal Information provided this information is aggregated and is not linked to an identifiable person.

This aggregated information is also not subject to our Privacy Policy. Note this is a business to business service and this web site is not meant to be used by persons under the age of 13 and we do not intend to collect any Personal Information from persons under the age of 13.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Permitted Use

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at or mailing us at:


PO Box 321 Olga Washington US 98279-0321

The Personal Information we collect is not shared with or sold to other organizations for commercial purposes, except to provide products or services you have requested, to provide you with news and information about our products, services and events, to improve our website as provided for below, when we have your permission, or under the following circumstances:

- if it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the any terms of service or use, or as otherwise required by law.

- if we are acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy

Protection of Your Personal Information

We will take reasonable precautions to protect your Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. However, we cannot guarantee that your Personal Information will not be lost, misused, accessed without authorization, disclosed, altered or destroyed (collectively, “Unauthorized Use”). We will promptly inform you once we become aware of any Unauthorized Use, and ask that you promptly inform us as well if you become aware of any Unauthorized Use. Except to the extent our current service providers may encrypt the data you provide in transmission or in storage, we do not encrypt your data.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies and other tracking devices

We may also use information in a “cookie.txt” file to better manage and improve our website. Your browser will store and pass through to our web server small packets of information in this file, such as, which pages and how many pages you visited. If this information is linked to your Personal Information, then it will be treated as your Personal Information and will be subject to our Privacy Policy. If your browser permits, you may decline cookies, but it may impact your ability to use our website. In addition to cookies, we may also use other industry tools to monitor and obtain information from your visit to our site to help us better manage the content on our site, such as, tracking pixels and web beacons, to determine the number of visits to our site, whether you opened an email, track your online movements, etc. This information is typically associated the users’ e-mail address(es).

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional
 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Transfer of Personal Information to and out of the United States

Our authorized employees and agents only use the Personal Information as permitted by this Privacy Policy. If you are from outside of the United States, when you submit your Personal Information, you are transferring your information to the United States and hereby consent to the transfer of such information. Our third party service providers may also transfer, store and process data outside of the United States, including areas outside of the European Economic Area (the “EEA”). If you are from the EEA or jurisdiction with similar data protection laws, you acknowledge and consent to our right to transfer, process, and store data in the United States and other countries outside of the EEA that may not have the same data protections laws as those in the EEA.

Third Party Services Providers

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service ( or Privacy Statement (

We use additional use third party service providers to assist us in processing your Personal Information, and we require that such third parties take reasonable precautions to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. As of the date above, we use Acies Communications,, as our website service provider, and MailChimp, for occasional e-mail blasts.  We may use other third party service providers as well. We are not responsible for third party service providers, but will enforce any rights that we have on your behalf.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s

Terms of Service.

Accessing, Updating and Deleting your Personal Information
You may ask us to confirm the Personal Information that we have of you and update it or request that we delete it. We will use commercially reasonable efforts to timely delete your Personal Information in our possession, subject to any legal requirements to maintain a record of it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us, and we are not to be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. We will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of your personal information.

Notification of Changes

We reserve the right to change our Privacy Policy from time to time as we see fit and your continued use of the site will signify your acceptance of any changes to these terms. If there are any changes to our Privacy Policy, we will announce that these changes have been made on our home page and on other key pages on our site. Our intent is to stay current with industry practices for a company like ours with regard to website privacy policies. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis. We will also use commercially reasonable efforts to notify you at the email address you provided if there is a material change in the terms under this Privacy Policy.


If you have questions, please contact Scott Hale at hello at shop at juanderers dot com.